Privacy Policy
Duran Lubricants & Chemicals GmbH – ASTRON

1. Data Protection at a Glance

General Information

The following information provides a brief overview of what happens to your personal data when you visit our website. Personal data is any information that can be used to personally identify you.

Detailed information on data protection can be found in the full Privacy Policy below.
 

Data Collection on This Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The contact details can be found in the section “Controller” below and in our Legal Notice (Imprint).

How do we collect your data?
Some data is collected when you provide it to us, for example by entering information into a contact form.
Other data is collected automatically by our IT systems when you visit the website (e.g. browser type, operating system, or time of page access).
 

What do we use your data for?
Some of the data is collected to ensure the website is provided without errors.
Other data may be used – subject to your consent – to analyse user behaviour.

What rights do you have?
You have the right to request access to, rectification or erasure of your personal data, restriction of processing, data portability, and to withdraw consent at any time. You also have the right to lodge a complaint with the competent supervisory authority.

 

2. Controller

Duran Lubricants & Chemicals GmbH
Rodderheide 3 – 7
33824 Werther (Westf.)
Germany

Phone: +49 5203 901510
Fax: +49 5203 901515
Email: [email protected]

The controller is the natural or legal person who determines the purposes and means of processing personal data.

 

3. Data Collection When Visiting the Website

Server Log Files
 

When you access our website, the hosting provider automatically collects and stores information in so-called server log files. These include in particular:

• IP address

• Date and time of the request

• Browser type and version

• Operating system

• Referrer URL

• Host name of the accessing device

This data is not merged with other data sources.

Legal basis: Article 6(1)(f) GDPR (legitimate interest in ensuring website stability and security).

Retention period: Generally up to 14 days.

 

4. Cookies and Consent Management

Our website uses cookies.

Technically Necessary Cookies

These cookies are required to ensure the proper technical operation of the website.
Legal basis: Article 6(1)(f) GDPR.

Analytics Cookies

Analytics cookies are only set after you have given your explicit consent.
Legal basis: Article 6(1)(a) GDPR.

You can withdraw or modify your consent at any time via the permanently available “Cookie Settings” button.

You may also delete or block cookies via your browser settings. Please note that disabling cookies may limit the functionality of the website.

 

5. Contact Form
 

If you contact us via the contact form, the following data may be processed:

• Name

• Company

• Email address

• Phone number (optional)

• Message content

Purpose: Processing and responding to your inquiry.

Legal basis:
Article 6(1)(b) GDPR (pre-contractual measures), or
Article 6(1)(f) GDPR (legitimate interest in business communication).

Retention period:
Until your request has been fully processed, unless statutory retention obligations apply.

 

6. Google Analytics

Subject to your consent, this website uses Google Analytics.

Provider:
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland

Legal basis: Article 6(1)(a) GDPR (consent).

Processing only takes place after your active consent via our consent management tool.
 

IP Anonymisation

We have activated IP anonymisation. This means your IP address is shortened within the EU/EEA before possible transmission.
 

Withdrawal of Consent

You may withdraw or adjust your consent at any time via the “Cookie Settings” button.
 

Further information:
https://support.google.com/analytics/answer/6004245?hl=en

We have concluded a Data Processing Agreement with Google.

 

7. Technical Error and Performance Monitoring
 

To ensure the technical stability and security of our website, we use an error and performance monitoring system (Sentry) as part of our website infrastructure.
 

In this context, technical data such as IP address, device and browser information, and error reports may be processed.
 

Processing is carried out exclusively for error analysis, system security, and website optimisation purposes.

Legal basis: Article 6(1)(f) GDPR (legitimate interest in secure and stable website operation).

No data is used for marketing or advertising purposes.

 

8. Recipients of Personal Data

Recipients of personal data may include:

• Hosting and IT service providers

• Google (if consent has been given)
   

Personal data is only transferred in accordance with applicable legal requirements.

Our website uses features of the Wix platform for product presentation purposes (Wix Stores). In this context, technically necessary data may be processed as part of the website infrastructure. No purchasing or payment processing takes place via this website.

 

9. Data Retention

Personal data is stored only for as long as necessary to fulfil the respective purposes or as required by statutory retention obligations.

 

10. Your Rights

You have the right to:

• Access (Art. 15 GDPR)

• Rectification (Art. 16 GDPR)

• Erasure (Art. 17 GDPR)

• Restriction of processing (Art. 18 GDPR)

• Data portability (Art. 20 GDPR)

• Object to processing (Art. 21 GDPR)

• Withdraw consent at any time (Art. 7(3) GDPR)

You also have the right to lodge a complaint with a supervisory authority.
Competent supervisory authority in North Rhine-Westphalia:
https://www.ldi.nrw.de

 

11. Security Notice

Please note that data transmission over the Internet (e.g. communication by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.
 

Last updated: 27 February 2026