1. Data Protection at a Glance
 

General Information

The following information provides a clear overview of what happens to your personal data when you visit our website.
 

Personal data refers to any information that can be used to identify you personally.

Detailed information can be found in the sections below.

Who is responsible for data processing?

Data processing on this website is carried out by:

Duran Lubricants & Chemicals GmbH
Rodderheide 3 – 7
33824 Werther (Westf.)
Germany
 

Phone: +49 5203 901510
Email: [email protected]
 

How do we collect your data?

Some data is collected when you provide it to us (e.g., via a contact form).

Other data is collected automatically by our IT systems when you visit the website. This includes technical data such as your IP address, browser type, operating system, and the time of access.

What do we use your data for?

Part of the data is collected to ensure the technically error-free provision of the website.

Other data may be used – subject to your consent – for analytics purposes or to display external content (e.g., maps or social media content).

What rights do you have?

You have the right to:

• Access your stored data (Art. 15 GDPR)

• Rectification (Art. 16 GDPR)

• Erasure (Art. 17 GDPR)

• Restriction of processing (Art. 18 GDPR)

• Data portability (Art. 20 GDPR)

• Object to processing (Art. 21 GDPR)

• Withdraw consent at any time (Art. 7(3) GDPR)

You also have the right to lodge a complaint with a supervisory authority.

 

2. Hosting via Wix

Our website is hosted on the platform of Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel.

Wix processes personal data on our behalf under a Data Processing Agreement in accordance with Art. 28 GDPR.

Data may be processed on servers located within the European Union, Israel, and the United States.

Israel benefits from an adequacy decision by the European Commission pursuant to Art. 45 GDPR.

Where data is transferred to the United States, this is based on EU Standard Contractual Clauses in accordance with Art. 46 GDPR.

It cannot be excluded that U.S. authorities may access personal data on the basis of statutory powers. In such cases, data subjects may have limited legal remedies.

 

3. Server Log Files

When you visit our website, the following data is automatically collected:

• IP address

• Date and time of access

• Browser type and version

• Operating system

• Referrer URL

• Hostname of the accessing computer

This data is used to ensure system security and technical stability.

Legal basis: Art. 6(1)(f) GDPR
(Legitimate interest in secure and stable website operation)

Retention period: generally up to 14 days.

 

4. Cookies and Consent Management

Our website uses cookies.

The storage of information on your device or access to information already stored is governed by Section 25 of the German Telecommunications-Telemedia Data Protection Act (TTDSG).

Strictly Necessary Cookies

Required for the technical operation of the website.
Legal basis: Section 25(2) TTDSG in conjunction with Art. 6(1)(f) GDPR.

Analytics and Third-Party Cookies

Only set with your explicit consent.
Legal basis: Section 25(1) TTDSG in conjunction with Art. 6(1)(a) GDPR.

You may withdraw or adjust your consent at any time via the cookie settings.

 

5. Contact Form

When you contact us via the website form, we process:

• Name

• Company

• Email address

• Phone number (optional)

• Message content

Purpose: processing your inquiry.

Legal basis:
Art. 6(1)(b) GDPR (pre-contractual measures)
or
Art. 6(1)(f) GDPR (legitimate interest in business communication)

Retention period:
Until the inquiry has been fully processed and, where applicable, in accordance with statutory retention obligations.

 

6. Google Analytics (GA4)

Subject to your consent, we use Google Analytics.

Provider:
Google Ireland Limited
Gordon House, Barrow Street
Dublin 4, Ireland

Google Analytics uses cookies to analyze website usage.

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In particular, usage data, interactions, and device information may be processed.

IP anonymization is enabled.

Legal basis:
Art. 6(1)(a) GDPR in conjunction with Section 25(1) TTDSG.

A transfer of data to the United States cannot be excluded. Such transfers are based on EU Standard Contractual Clauses pursuant to Art. 46 GDPR.

It cannot be excluded that U.S. authorities may access personal data on the basis of statutory powers. In such cases, data subjects may have limited legal remedies.

The retention period for data processed by Google Analytics is 14 months, unless statutory retention obligations apply.

You may withdraw your consent at any time via the cookie settings.

 

7. Google Maps

Our contact page includes Google Maps.

Provider:
Google Ireland Limited, Dublin, Ireland.

When loading the map, personal data (such as your IP address) may be transmitted to Google.

Legal basis:
Art. 6(1)(a) GDPR in conjunction with Section 25(1) TTDSG (consent).

A transfer of data to the United States cannot be excluded. Such transfers are based on EU Standard Contractual Clauses pursuant to Art. 46 GDPR.

It cannot be excluded that U.S. authorities may access personal data on the basis of statutory powers. In such cases, data subjects may have limited legal remedies.

 

8. Social Media Links

Our website contains links to our profiles on social media platforms (e.g. Instagram).

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Providers of these platforms may include:
Meta Platforms Ireland Ltd., Dublin, Ireland (Instagram), as well as other social network providers.

 

When clicking on such a link, you will be redirected to the external website of the respective provider.

 

Personal data (e.g. IP address) may only be processed by the respective provider once you access the external website.

 

We have no influence on the nature and scope of data processing by these providers.

 

Legal basis:
Art. 6(1)(f) GDPR (legitimate interest in presenting our company on social media platforms)

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9. Technical Monitoring (Sentry)

To ensure technical stability and performance, we use the error and performance monitoring system Sentry.

Provider:
Functional Software Inc.
45 Fremont Street, 8th Floor
San Francisco, CA 94105
USA

 

Technical data (e.g., IP address, browser information, error reports and system parameters) may be processed.

Legal basis:
Art. 6(1)(f) GDPR (legitimate interest in IT security and system stability)

Where data is transferred to the United States, this is based on EU Standard Contractual Clauses pursuant to Art. 46 GDPR.

 

It cannot be excluded that U.S. authorities may access personal data on the basis of statutory powers. In such cases, data subjects may have limited legal remedies.

 

10. Translation Tool

Our website uses a server-based translation tool to provide content in multiple languages.

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The use of the translation function is initiated by the user by selecting the desired language.

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When using the translation function, the visible content of the website (texts) is transmitted to a server and automatically translated into the selected language.

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In this process, the following technically necessary data may be processed:

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• IP address

• Date and time of the request

• Browser and system information

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The processing of this data is carried out exclusively for the purpose of providing the translation function and improving the usability of the website.

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The translated content is stored in a technically processed form (e.g. cache or hash values) for a limited period of up to 3 months. No storage in plain text takes place.

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Processing is carried out on servers within the European Union (Germany).

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Access to the data is limited to the technical operator and the hosting provider within the scope of system operation.

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No data is shared with third parties.

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Legal basis:
Art. 6(1)(f) GDPR (legitimate interest in providing a multilingual website)

 

 

11. Data Retention

Personal data is stored only as long as necessary to fulfill the respective purpose or as required by statutory retention obligations.

 

12. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority.

The competent authority for our company is:
 

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
https://www.ldi.nrw.de

 

Last updated: April 8, 2026